How Chopstar handles website enquiries and personal information.

This policy explains how Chopstar Borehole & Sewer PTY LTD collects and uses information submitted through this website. Last updated May 2026.

Information We Collect

When you submit an enquiry, call, email, or contact us through the website, we may collect your name, email address, phone number, project location, selected service, and message details.

We may also receive basic technical information such as device, browser, page, and analytics data when tracking tools are enabled.

How We Use Information

We use enquiry information to respond to requests, prepare quotations, arrange site visits, coordinate services, and improve our website and marketing performance.

We do not sell personal information.

Sharing Information

We may share information with trusted service providers where needed to operate the website, send email, measure advertising performance, or deliver requested services.

We may also disclose information when required by law or to protect our rights, customers, staff, or systems.

Data Security And Retention

We use reasonable technical and organisational safeguards to protect enquiry information. No online system is completely risk-free, so sensitive project or payment details should not be sent through the general enquiry form.

We keep enquiry information only for as long as needed for business, legal, reporting, and service purposes.

Your Choices

You can request access, correction, or deletion of your personal information by contacting info@chopstarboreholes.com.

You can also control cookies and analytics through your browser settings or any consent controls shown on the website.